How do I know if I need a plumber?
In most cases, if you think you need one, you do. Many seeming emergencies however, can be remedied by simply turning something off. For example, if your water heater is leaking, shutting off the water to the heater or the main shut-off valve to the house is the first step to take until qualified help can arrive. From there we can determine the proper size and model to fit your household and your budget.
Water is dripping through the ceiling, is the whole thing going to cave in?
Probably not. Someone may have flushed a toilet or taken a shower and the water is not being contained. An inspection of the situation can determine whether the problem is a pipe leaking or something as simple as bad grout.
My toilet is running / leaking. Do I need a new one?
Usually not. Most toilets last a lifetime with basic maintenance type repairs.
Most of the drains in the house are slow. Does the main sewer line have to be cleared?
Most slow sink and tub drains are independent troubles, unless everything is coming up in the basement toilet or shower, which would be an indication that the main is clogged, and needs to be snaked out.
Is it bad for the pipes to use Drano™?
Supermarket type liquid drain cleaners are generally not caustic enough to harm waste lines and are good for breaking up hair, as long as the water is still going down. Otherwise a snaking is in order.
How long should a water heater last?
The normal life expectancy is 10 to 15